Coach Sales Support Associate

Texas City USA

Saturday, January 18, 2025

Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its quality craftsmanship and all-American attitude. As part of the Tapestry portfolio, Coach is synonymous with effortless New York style and is committed to innovation and inclusivity.

1. Greet customers with a smile and eye contact, offering personal assistance.
2. Interact genuinely with customers and determine their needs.
3. Conduct email/name capture where permitted by law.
4. Maintain accuracy when operating POS and ensure cash wrap organization.
5. Suggest additional purchases and sell gift cards.
6. Receive shipments and transfers, notifying management of new arrivals.
7. Organize and clean stockroom daily, including offsite warehouses.
8. Manage stock levels and prepare for regular inventory counts.
9. Replenish sales floor and execute visual merchandising needs.
10. Communicate product information and respond to customer requests confidently.

1. Drive for Results
2. Customer Focus
3. Creativity
4. Interpersonal Savvy
5. Learning on the Fly
6. Perseverance
7. Dealing with Ambiguity

1. Effective communication
2. Customer service
3. POS operation
4. Inventory management
5. Visual merchandising

Coach is an equal opportunity and affirmative action employer, offering a supportive environment for personal and professional growth.

Coach fosters a culture of optimism, innovation, and inclusivity, with a commitment to hiring and developing the best talent. The workplace is dynamic and customer-focused, located in Texas City, TX.