Coach Sales Support Associate

Coach is a global fashion house founded in New York in 1941, known for its commitment to crafting beautiful, lasting products. As part of the Tapestry portfolio, Coach is dedicated to innovation, inclusivity, and diversity, reflecting the optimistic spirit of its hometown.

1. Greet customers with a smile and eye contact, offering assistance and capturing customer information where permitted.
2. Maintain accuracy when operating the POS system and ensure cash wrap organization and cleanliness.
3. Suggest add-ons and sell gift cards while maintaining compliance with company policies.
4. Receive and process shipments and transfers, ensuring accuracy and timely organization in the stockroom.
5. Analyze sales floor needs, replenish stock, and execute visual merchandising.
6. Communicate product information and respond to customer requests confidently.

1. 1-3 years of previous retail experience, preferably in a luxury retail environment.
2. High school diploma or equivalent; college degree preferred.

1. Knowledge of cash register systems and basic computer skills.
2. Ability to communicate effectively with customers and team members.
3. Ability to maneuver the sales floor and stockroom, including lifting up to 50 pounds.

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach is an equal opportunity and affirmative action employer, committed to hiring and developing the best people.

Coach fosters a culture of inclusivity and diversity, with a focus on innovation and optimism. The workplace is dynamic, requiring flexibility in scheduling, including nights, weekends, and holidays.