Coach

Sales Support Associate

Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its craftsmanship and innovative design. The company is committed to providing exceptional customer service and maintaining a high standard of excellence in its retail operations.

1. Greet customers with a smile and eye contact, offering personal assistance.
2. Conduct email/name capture where permitted by law.
3. Maintain accuracy when operating the POS system.
4. Organize and maintain cleanliness of the cash wrap area.
5. Suggest add-ons and sell gift cards.
6. Receive and process shipments and transfers according to company standards.
7. Organize and clean the stockroom daily.
8. Manage stock levels and product organization in both the stockroom and sales floor.
9. Prepare and conduct regular cycle counts and participate in physical inventory counts.
10. Replenish sales floor and execute visual merchandising needs.
11. Communicate product information effectively to customers.

1. Strong customer service skills
2. Attention to detail
3. Effective communication skills
4. Ability to organize and prioritize tasks
5. Proficiency in operating POS systems

Experience in retail sales or a similar customer service role is preferred.

Coach fosters a dynamic and inclusive workplace culture, emphasizing teamwork and a commitment to excellence. The store is located in Sunbury, OH, offering a vibrant retail environment.