Coach Sales Support Associate

Somerville • USA

Friday, September 5, 2025

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that embraces the exploration of individuality. Coach is celebrated for its craftsmanship and innovative design, offering a wide range of luxury accessories and lifestyle collections. As an employer, Coach is committed to fostering a diverse and inclusive environment, encouraging employees to bring their authentic selves to work.

1. Assist the sales team in achieving store sales goals by providing exceptional customer service.
2. Maintain the visual standards of the store, ensuring merchandise is displayed attractively and replenished as needed.
3. Support the execution of promotional events and sales strategies to enhance customer engagement.
4. Process transactions accurately and efficiently, adhering to company policies and procedures.
5. Collaborate with team members to ensure a seamless customer experience.

1. Previous experience in a retail or customer service environment preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

1. Customer service excellence
2. Merchandising and visual display
3. Point of sale systems proficiency
4. Effective communication
5. Team collaboration

At least 1 year of experience in retail sales or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the company.

Coach fosters a collaborative and dynamic workplace culture where creativity and innovation are highly valued. Employees are encouraged to express their individuality and contribute to the brand's legacy of excellence. The company is dedicated to creating an inclusive environment that celebrates diversity and empowers its team members.