Coach Sales Support Associate

Somerville • USA

Friday, August 15, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry, Inc. is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive environment where employees are encouraged to express their individuality and creativity.

1. Assist in the execution of daily store operations and ensure a seamless customer experience.
2. Support sales associates in meeting and exceeding sales goals.
3. Maintain the organization and cleanliness of the sales floor and stockroom.
4. Assist in inventory management and merchandising tasks.
5. Provide exceptional customer service and address customer inquiries promptly.

1. Previous experience in a retail environment preferred.
2. Strong organizational and multitasking abilities.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced environment.

1. Customer service excellence
2. Inventory management
3. Merchandising
4. Communication
5. Team collaboration

A minimum of 1-2 years of experience in a retail sales or support role is preferred.

High school diploma or equivalent required.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for career advancement.

Coach prides itself on a vibrant and dynamic work culture that values diversity, creativity, and collaboration. Employees are encouraged to bring their authentic selves to work and contribute to a positive team environment.