Coach Sales Support Associate

Coach, a leading American design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive environment where employees are encouraged to express their individuality and creativity.

1. Provide exceptional customer service and support to enhance the shopping experience.
2. Assist in maintaining the store's visual standards and replenishing merchandise.
3. Support the sales team by preparing and organizing stock inventory.
4. Handle customer inquiries and resolve any issues with professionalism.
5. Participate in store meetings and training sessions to stay updated on product knowledge.

1. Previous experience in a retail or customer service environment is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and manage multiple tasks.
4. Attention to detail and organizational skills.

1. Customer service proficiency
2. Inventory management
3. Effective communication
4. Team collaboration
5. Problem-solving

A minimum of 1-2 years of experience in retail or a related field is preferred.

High school diploma or equivalent is required.

Employees enjoy a comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach prides itself on a culture that values diversity, creativity, and collaboration. The company encourages employees to bring their authentic selves to work and offers a supportive environment where innovation is celebrated.