Coach Sales Support Associate

Coach is a global fashion house founded in New York in 1941, known for its beautiful, long-lasting products. It is part of the Tapestry portfolio, a global house of brands committed to innovation and inclusivity.

1. Greet customers with a smile and eye contact, offering assistance and capturing email/name where permitted.
2. Maintain accuracy when operating POS and ensure cash wrap organization and cleanliness.
3. Suggest add-ons and sell gift cards, maintaining cash and POS media accurately.
4. Receive shipments and transfers, notify management of new arrivals, and process according to standards.
5. Organize and clean stockroom daily, manage stock levels, and prepare for inventory counts.
6. Replenish sales floor, execute visual merchandising, and communicate product information to customers.
7. Maintain housekeeping standards and support sales floor activities.

1. 1-3 years of previous retail experience, preferably in luxury retail.
2. Current knowledge of fashion trends and competition.

1. Drive for Results
2. Customer Focus
3. Creativity
4. Interpersonal Savvy
5. Learning on The Fly
6. Perseverance
7. Dealing with Ambiguity

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Equal opportunity and affirmative action employer, committed to hiring and developing the best people.

Coach is part of a global house of brands with a commitment to equity, inclusion, and diversity. The workplace culture is inclusive and innovative, with a focus on meeting customer needs and maintaining effective relationships.