Coach Sales Support Associate

Richmond • Canada

Thursday, January 2, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovative design in the luxury fashion industry. As part of Tapestry, Coach benefits from the resources and global reach of a leading house of modern luxury accessories and lifestyle brands, fostering an environment that values diversity, creativity, and excellence.

1. Greet customers warmly and engage with them to understand their needs.
2. Ensure accuracy and efficiency at the point of sale, maintaining organization and cleanliness.
3. Facilitate product flow from receipt to sale, maintaining stockroom order and compliance with company standards.
4. Support sales floor activities, including replenishment and visual merchandising.
5. Communicate effectively with customers regarding product details and availability.
6. Adhere to company loss prevention standards and participate in inventory counts.

1. 1-3 years of retail experience, preferably in luxury fashion.
2. High school diploma or equivalent; college degree preferred.

1. Proficiency in cash register systems and basic computer skills.
2. Strong interpersonal and communication abilities.
3. Ability to work efficiently in a fast-paced environment.
4. Capability to handle physical tasks such as lifting and maneuvering stock.

1-3 years of previous retail experience, ideally within a luxury retail setting.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for professional development.

Coach fosters a dynamic and inclusive workplace culture that emphasizes innovation, collaboration, and a commitment to excellence. As part of Tapestry, Inc., Coach is dedicated to creating an environment where employees can thrive and contribute to the brand's legacy of craftsmanship and style.