Coach Sales Support Associate

Coach, a renowned luxury fashion brand under Tapestry, Inc., is committed to delivering exceptional customer service and high-quality products. The company values diversity and inclusion, ensuring equal employment opportunities for all.

1. Greet customers with a smile and eye contact, offering assistance.
2. Conduct email/name capture where permitted by law.
3. Maintain accuracy when operating POS and cash wrap organization.
4. Suggest add-ons and sell gift cards.
5. Receive and process shipments and transfers.
6. Organize and clean stockroom daily.
7. Replenish sales floor and execute visual merchandising needs.
8. Communicate product information to customers.
9. Participate in store physical inventory counts.

1. 1-3 years of previous retail experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.

1. Knowledge of cash register systems and basic computer skills.
2. Ability to communicate effectively with customers and team.
3. Ability to maneuver the sales floor and stockroom.

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Tapestry, Inc. provides equal employment opportunities and prides itself on hiring and developing the best people.

The company fosters a diverse and inclusive workplace, offering a dynamic environment in Richmond, BC, Canada.