Coach Sales Support Associate

Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its craftsmanship and innovative design. As part of Tapestry, Inc., Coach is committed to hiring and developing the best talent and is an equal opportunity employer.

1. Greet customers with a smile and eye contact, offering assistance and capturing email/name where permitted.
2. Maintain accuracy when operating POS and ensure cash wrap organization and cleanliness.
3. Receive shipments and transfers, notify management of new arrivals, and process according to standards.
4. Organize and clean stockroom daily, manage stock levels, and conduct regular cycle counts.
5. Replenish sales floor, execute visual merchandising needs, and support sales activities.
6. Communicate product information confidently to customers and respond to requests.

1. 1-3 years of previous retail experience, preferably in a luxury retail service environment.
2. High school diploma or equivalent; college degree preferred.

1. Knowledge of cash register systems and basic computer skills.
2. Ability to communicate effectively with customers and team.
3. Ability to maneuver the sales floor and stockroom, including climbing, bending, and kneeling.

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including opportunities for career development and advancement.

Coach fosters a collaborative and inclusive work environment, encouraging creativity and innovation. The role is based in Raleigh, NC, a vibrant city with a growing retail market.