Coach Sales Support Associate

Raleigh • USA

Thursday, January 16, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovative design in the luxury fashion sector. Tapestry, Inc. is a global house of brands that also includes Kate Spade and Stuart Weitzman, fostering a diverse and inclusive workplace where creativity and excellence are celebrated. As an employer, Coach is dedicated to nurturing talent and providing opportunities for professional growth within the dynamic world of luxury retail.

1. Greet customers warmly and engage in genuine interactions at the cash wrap.
2. Ensure accuracy and efficiency in operating the point of sale system.
3. Maintain organization and cleanliness of the cash wrap area.
4. Receive and process shipments and transfers, ensuring accuracy and timeliness.
5. Organize and maintain the stockroom, including offsite locations if applicable.
6. Replenish the sales floor based on inventory needs and visual merchandising standards.
7. Communicate product features, benefits, and availability to customers.
8. Support loss prevention standards and participate in inventory counts.
9. Collaborate with the sales team and management to enhance customer experience.

1. 1-3 years of retail experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.

1. Proficiency with cash register systems and basic computer skills.
2. Strong interpersonal and communication skills.
3. Ability to multitask and work in a fast-paced environment.
4. Physical ability to lift and carry up to 50 pounds.

1-3 years of previous retail experience, ideally within a luxury retail environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a collaborative and inclusive culture that values diversity and encourages creativity. Employees are empowered to innovate and contribute to the brand's legacy of excellence. The workplace is dynamic, with a focus on personal and professional growth, supported by a commitment to equality and respect for all individuals.