Coach Sales Support Associate

Pottstown • USA

Wednesday, June 25, 2025

Coach, a renowned leader in the luxury fashion industry, is part of Tapestry Inc., a global house of brands that includes other iconic names such as Kate Spade and Stuart Weitzman. Coach is celebrated for its modern luxury accessories and lifestyle collections, with a long-standing reputation for quality craftsmanship and innovative design.

1. Assist in the execution of daily store operations to ensure a seamless customer experience.
2. Support the sales team in achieving store sales targets and KPIs.
3. Maintain visual merchandising standards to uphold the brand's aesthetic.
4. Manage inventory processes, including stock replenishment and organization.
5. Provide exceptional customer service by addressing inquiries and resolving issues promptly.

1. Previous experience in a retail environment, preferably in luxury fashion.
2. Strong understanding of sales principles and customer service practices.
3. Ability to work flexible hours, including weekends and holidays.

1. Excellent communication and interpersonal skills.
2. Proficiency in inventory management systems.
3. Strong organizational skills with attention to detail.

A minimum of 1-2 years of experience in a retail sales or sales support role, preferably within the luxury sector.

High school diploma or equivalent required.

Competitive benefits package including employee discounts, health insurance, and opportunities for career advancement within the Tapestry Inc. family.

Coach fosters an inclusive and dynamic workplace culture that values creativity, diversity, and collaboration. As part of Tapestry Inc., employees are encouraged to innovate and contribute to the brand's legacy of excellence.