Coach Sales Support Associate

Palo Alto • USA

Friday, August 22, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. Coach is renowned for its dedication to craftsmanship and innovative design, offering a dynamic environment for employees to thrive and grow within the luxury fashion industry.

1. Assist the sales team in achieving sales targets by providing exceptional customer service.
2. Maintain the visual standards of the store, ensuring merchandise is presented in an appealing manner.
3. Support inventory management through stock replenishment and organization.
4. Facilitate efficient sales transactions by handling point-of-sale operations.
5. Provide product knowledge to customers, enhancing their shopping experience.

1. Previous experience in a retail environment, preferably within the luxury sector.
2. Strong customer service orientation and interpersonal skills.
3. Ability to work in a fast-paced environment while maintaining attention to detail.

1. Excellent communication skills.
2. Proficiency in point-of-sale systems.
3. Strong organizational skills.

A minimum of 1-2 years of experience in a retail or sales support role is required, preferably in the luxury fashion industry.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family of brands.

Coach fosters a collaborative and inclusive workplace culture, emphasizing innovation, creativity, and a commitment to sustainability. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.