Coach Sales Support Associate

Orlando • USA

Thursday, September 4, 2025

Coach, a leading American design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a New York-based house of modern luxury lifestyle brands. As an employer, Coach is committed to fostering an inclusive environment that encourages creativity and innovation, offering employees opportunities to grow and develop professionally within a dynamic and supportive workplace.

1. Provide exceptional customer service by assisting clients with product inquiries and purchases.
2. Support sales associates in achieving sales targets and maintaining store standards.
3. Manage inventory and ensure merchandise is accurately displayed and replenished.
4. Assist in the execution of visual merchandising directives and promotional activities.
5. Maintain a clean and organized sales floor and backroom.
6. Process transactions efficiently and accurately.

1. Previous experience in a retail sales or support role preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

1. Customer service excellence
2. Inventory management
3. Visual merchandising
4. Point of Sale (POS) systems proficiency
5. Effective communication

A minimum of 1-2 years of experience in retail sales or a similar customer-facing role is preferred.

Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family of brands.

Coach values diversity and inclusivity, fostering a workplace culture where creativity and innovation are encouraged. Employees are empowered to express their individuality and contribute to the brand's legacy of craftsmanship and modern luxury.