Coach Sales Support Associate

Niagara-on-the-Lake • Canada

Wednesday, August 20, 2025

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that embraces the exploration of individuality. As an employer, Coach is committed to fostering a diverse and inclusive environment where creativity and innovation are at the forefront of its operations. The brand is celebrated for its dedication to craftsmanship and its ability to adapt to the ever-evolving fashion landscape.

1. Provide exceptional customer service and support to enhance the shopping experience.
2. Assist in the maintenance of store appearance, ensuring a welcoming and visually appealing environment.
3. Support sales associates in achieving store sales goals through effective teamwork.
4. Participate in loss prevention strategies to safeguard store assets.
5. Manage inventory processes, including stock replenishment and organization.

1. Previous experience in a retail environment preferred.
2. Strong interpersonal and communication skills.
3. Ability to work collaboratively in a team setting.
4. Attention to detail and organizational skills.

1. Customer service excellence
2. Team collaboration
3. Inventory management
4. Loss prevention awareness
5. Effective communication

A minimum of one year of experience in a retail or customer service role is preferred.

Employees enjoy a comprehensive benefits package, including employee discounts, health and wellness programs, and opportunities for career advancement within the Tapestry, Inc. family.

Coach prides itself on a culture that values diversity, creativity, and personal growth. Employees are encouraged to express their individuality while contributing to a collaborative team environment. The brand's commitment to sustainability and innovation is reflected in its workplace practices.