Coach Sales Support Associate

Coach is a global fashion house founded in New York in 1941, known for crafting beautiful and lasting products. As part of the Tapestry portfolio, Coach is committed to innovation, inclusivity, and diversity. The company prides itself on its unwavering optimism and dedication to equity and inclusion.

1. Greet customers with a smile and eye contact, offering assistance and capturing customer information where permitted.
2. Maintain accuracy and organization at the cash wrap, including operating POS systems and handling cash.
3. Suggest add-ons and sell gift cards to enhance customer experience.
4. Receive and process shipments and transfers, ensuring accuracy and compliance with company standards.
5. Organize and clean stockroom and sales floor, reacting to sell-through and visual merchandising needs.
6. Conduct regular cycle counts and participate in physical inventory counts.
7. Communicate product information and availability to customers and support sales floor activities.

1. 1-3 years of previous retail experience, preferably in a luxury retail environment.
2. High school diploma or equivalent; college degree preferred.

1. Knowledge of cash register systems and basic computer skills.
2. Ability to communicate effectively with customers and team members.
3. Physical ability to maneuver sales floor and stockroom, including lifting up to 50 pounds.

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers equal opportunity and affirmative action employment, focusing on hiring and developing the best people without regard to legally-recognized protected characteristics.

Coach fosters a culture of inclusivity and innovation, with a commitment to diversity and equity. The company is located in New York, NY, providing a dynamic and fast-paced retail environment.