Coach Sales Support Associate

Milpitas USA

Tuesday, January 28, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. As part of the Tapestry portfolio, Coach embodies a commitment to innovation, inclusivity, and the creation of timeless pieces. Tapestry, Inc. is a global house of brands that champions diversity and equity, fostering an environment where creativity and courage are celebrated.

1. Provide exceptional customer service at the cash wrap, ensuring a positive and lasting impression.
2. Accurately process transactions and maintain cash wrap organization and cleanliness.
3. Receive and process shipments and transfers, ensuring accuracy and adherence to Coach standards.
4. Maintain stockroom organization and cleanliness, including offsite locations as applicable.
5. Replenish sales floor and execute visual merchandising needs based on sales trends.
6. Participate in regular cycle counts and store physical inventory counts.
7. Uphold company loss prevention standards.
8. Communicate effectively with customers and team members regarding product features, availability, and pricing.

1. 1-3 years of retail experience, preferably in a luxury retail environment.
2. High school diploma or equivalent; college degree preferred.

1. Strong customer focus and ability to build relationships.
2. Excellent interpersonal and communication skills.
3. Ability to learn quickly and adapt to new challenges.
4. Proficiency in cash register systems and basic computer skills.
5. Physical ability to maneuver sales floor and stockroom, including lifting up to 50 pounds.

1-3 years of previous retail experience, ideally within a luxury retail setting, encompassing cashier, stock, or sales roles.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, and employee discounts.

Coach fosters a culture of inclusivity and innovation, where employees are encouraged to express their creativity and individuality. As part of the Tapestry family, Coach is committed to equity, diversity, and the development of its people, ensuring a dynamic and supportive workplace.