Coach Sales Support Associate

Millbury • USA

Friday, September 19, 2025

Coach, a leading American luxury fashion brand renowned for its craftsmanship and innovative design, is part of the Tapestry, Inc. conglomerate. Tapestry, Inc. is a global house of brands that includes other iconic names such as Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace, providing opportunities for professional growth and development.

1. Assist in the execution of daily store operations to ensure a seamless customer experience.
2. Support the sales team by replenishing stock and maintaining visual merchandising standards.
3. Handle customer inquiries and provide exceptional service to enhance customer satisfaction.
4. Collaborate with team members to achieve sales targets and store goals.
5. Ensure the store environment is clean, organized, and conducive to a luxury shopping experience.

1. Previous experience in retail or sales support roles preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and manage multiple tasks.
4. Customer-focused with a passion for delivering outstanding service.

1. Proficiency in retail software and point of sale systems.
2. Excellent organizational skills.
3. Attention to detail and ability to maintain high standards of presentation.
4. Team-oriented mindset.

At least 1 year of experience in a retail or customer service environment is preferred.

High school diploma or equivalent required.

Competitive benefits package including employee discounts, health insurance, and opportunities for career advancement.

Coach prides itself on a culture that values diversity, creativity, and collaboration. Employees are encouraged to bring their unique perspectives and talents to the workplace, contributing to a dynamic and inclusive environment.