Coach Sales Support Associate

Merrimack • USA

Monday, September 22, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovative design in the luxury fashion industry. As a global leader, Tapestry, Inc. encompasses a family of brands that includes Coach, Kate Spade, and Stuart Weitzman, each dedicated to providing exceptional products and experiences to their clientele. Coach, in particular, is celebrated for its rich heritage and modern luxury approach, making it a sought-after employer for those passionate about fashion and retail.

1. Provide exceptional customer service to enhance the shopping experience and foster customer loyalty.
2. Assist in the execution of merchandising strategies to maintain the brand's visual standards.
3. Support sales associates in achieving sales goals through effective teamwork and communication.
4. Manage inventory processes, including receiving and stocking merchandise.
5. Ensure the sales floor is organized and presentable to customers.

1. Previous experience in retail or customer service preferred.
2. Strong communication and interpersonal skills.
3. Ability to work collaboratively in a team environment.
4. Attention to detail and strong organizational skills.

1. Customer service excellence
2. Merchandising
3. Inventory management
4. Team collaboration
5. Communication

A minimum of 1-2 years of experience in retail or a related field is preferred.

Employees enjoy a comprehensive benefits package that includes health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family of brands.

Coach fosters a dynamic and inclusive workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence. The company is committed to sustainability and ethical practices, creating a positive impact on both the community and the environment.