Coach Sales Support Associate

Mercedes USA

Thursday, January 23, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. As part of the Tapestry portfolio, Coach embodies a commitment to innovation, inclusivity, and the creation of exquisite, enduring products. Tapestry, Inc., a global house of brands, is renowned for its dedication to pushing the boundaries of possibility and fostering a culture of diversity and equity.

1. Provide exceptional customer service and support to enhance the shopping experience.
2. Assist in maintaining the visual presentation of the store, ensuring it aligns with brand standards.
3. Manage inventory processes, including receiving, stocking, and organizing merchandise.
4. Operate cash register systems and handle transactions with accuracy and efficiency.
5. Support sales team in achieving store goals and objectives.
6. Communicate effectively with team members and customers to ensure a seamless shopping experience.

1. 1-3 years of retail experience, preferably in a luxury environment.
2. High school diploma or equivalent; college degree preferred.

1. Proficiency in operating cash register systems and basic computer skills.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and manage multiple tasks.
4. Physical ability to maneuver sales floor and stockroom, including lifting up to 50 pounds.

1-3 years of previous retail experience, ideally within a luxury retail setting.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, and employee discounts.

Coach fosters a workplace culture that is inclusive, innovative, and driven by a spirit of optimism. As part of the Tapestry family, Coach is committed to equity, inclusion, and diversity, ensuring a supportive environment where all employees can thrive.