Coach Sales Support Associate

Coach is a global fashion house founded in New York in 1941, known for its commitment to crafting beautiful, lasting products. As part of the Tapestry portfolio, Coach is dedicated to innovation, inclusivity, and stretching what's possible in the fashion industry.

1. Greet customers with a smile and eye contact, offering assistance and capturing email/name where permitted.
2. Maintain accuracy when operating POS and ensure cash wrap organization and cleanliness.
3. Suggest add-ons and sell gift cards while maintaining compliance with Coach policy.
4. Receive shipments and transfers, notify management of new arrivals, and process according to standards.
5. Organize and clean stockroom daily, manage stock levels, and conduct regular cycle counts.
6. Analyze sales floor for replenishment needs and execute visual merchandising.
7. Communicate product information confidently to customers and support sales floor activities.

1. 1-3 years of previous retail experience, preferably in a luxury retail service environment.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Drive for Results
2. Customer Focus
3. Creativity
4. Interpersonal Savvy
5. Learning on the Fly
6. Perseverance
7. Dealing with Ambiguity

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach is an equal opportunity and affirmative action employer, committed to hiring and developing the best people.

Coach fosters an inclusive and innovative culture, with a focus on equity, inclusion, and diversity. The workplace is dynamic and customer-focused, located in McAllen, TX.