Coach Sales Support Associate

Los Angeles • USA

Thursday, January 1, 2026

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that also includes Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace, offering opportunities for professional growth and development within a dynamic and innovative environment.

1. Assist the sales team in achieving store sales goals by providing exceptional customer service and support.
2. Maintain the store's visual merchandising standards to enhance the customer shopping experience.
3. Manage inventory, including receiving and processing new stock, as well as organizing and replenishing the sales floor.
4. Support the sales team in executing promotional activities and events.
5. Provide operational support by handling customer inquiries and resolving issues efficiently.

1. Previous experience in a retail environment, preferably in luxury fashion.
2. Strong understanding of sales principles and customer service practices.
3. Ability to work flexible hours, including evenings, weekends, and holidays.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in using point-of-sale systems and other retail software.

A minimum of 1-2 years of experience in retail sales or sales support, preferably within the luxury fashion sector.

High school diploma or equivalent.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. brands.

Coach is dedicated to creating a collaborative and inclusive work environment that encourages creativity and innovation. Employees are valued for their unique contributions and are supported in their professional development.