Coach Sales Support Associate

Los Angeles • USA

Tuesday, June 17, 2025

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which includes other prestigious brands such as Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive and dynamic work environment that encourages creativity and innovation. The brand is known for its dedication to craftsmanship and quality, making it a desirable workplace for individuals passionate about luxury retail.

1. Assist the sales team in achieving store sales targets by providing exceptional customer service.
2. Maintain the presentation of the sales floor, ensuring it is organized and visually appealing.
3. Support inventory management through stock replenishment and inventory control.
4. Facilitate the checkout process by efficiently handling transactions and returns.
5. Collaborate with team members to execute merchandising strategies and promotional activities.

1. Previous experience in a retail sales or customer service role.
2. Strong understanding of luxury retail and customer service excellence.
3. Ability to work flexible hours, including weekends and holidays.

1. Excellent communication and interpersonal skills.
2. Proficiency in point-of-sale systems and inventory management software.
3. Strong organizational skills with attention to detail.

A minimum of 1-2 years of experience in retail sales or a related customer service role is required.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family of brands.

Coach prides itself on a culture that values diversity, inclusivity, and collaboration. Employees are encouraged to bring their unique perspectives to the table, fostering an environment of innovation and growth. The brand's commitment to sustainability and community involvement further enriches the workplace experience.