Coach Sales Support Associate

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive environment where employees are encouraged to bring their authentic selves to work.

1. Provide exceptional customer service by assisting customers with product inquiries and purchases.
2. Support sales associates in achieving sales goals by facilitating smooth transactions.
3. Maintain store appearance and ensure merchandise is organized and presented according to brand standards.
4. Assist in inventory management, including restocking shelves and conducting inventory counts.
5. Collaborate with team members to achieve store objectives and enhance customer satisfaction.

1. Previous experience in retail or customer service preferred.
2. Ability to work flexible hours, including weekends and holidays.
3. Strong communication and interpersonal skills.

1. Customer service excellence
2. Effective communication
3. Team collaboration
4. Attention to detail
5. Time management

At least 1 year of experience in a retail or customer service environment is preferred.

Employees enjoy a supportive work environment with opportunities for growth and development within the company. Additional benefits include employee discounts and flexible scheduling.

Coach values individuality and diversity, fostering an inclusive workplace where creativity and innovation thrive. The company encourages employees to express their unique perspectives and contribute to a collaborative team environment.