Coach Sales Support Associate

Coach is a global fashion house founded in New York in 1941, known for its beautiful, long-lasting products. As part of the Tapestry portfolio, Coach is committed to innovation, inclusivity, and diversity. The company prides itself on hiring and developing the best talent, making employment decisions based on qualifications and merit.

1. Receive and process shipments and transfers according to company standards.
2. Maintain and organize the stockroom and warehouse, including offsite locations.
3. Conduct regular cycle counts and participate in physical inventory counts.
4. Ensure accurate operation of POS systems and maintain cash wrap organization.
5. Greet customers, assess their needs, and provide excellent customer service.
6. Replenish sales floor and execute visual merchandising needs.
7. Communicate product information and respond to customer requests.

1. 1-3 years of previous retail experience, preferably in luxury retail.
2. Current knowledge of fashion trends and competition.

1. Drive for Results
2. Customer Focus
3. Creativity
4. Interpersonal Savvy
5. Learning on the Fly
6. Perseverance
7. Dealing with Ambiguity

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Equal opportunity and affirmative action employer committed to diversity and inclusion.

Coach fosters a culture of inclusivity and innovation, with a commitment to diversity and equity. The workplace is dynamic, with a focus on customer satisfaction and employee development.