Coach Sales Support Associate

Katy • USA

Sunday, February 2, 2025

Coach, a distinguished name in the realm of modern luxury accessories and lifestyle collections, is renowned for its commitment to quality craftsmanship and its embodiment of a free-spirited, all-American ethos. As part of the Tapestry portfolio, Coach is aligned with a global house of brands that thrives on optimism, innovation, and inclusivity. The brand's approach to design is both authentic and innovative, reimagining luxury for the contemporary world while maintaining an effortless New York style that is recognized worldwide.

1. Greet customers warmly and engage with them authentically at the cash wrap.
2. Accurately operate the point-of-sale system and maintain cash wrap organization.
3. Facilitate email and name capture in compliance with legal standards.
4. Suggest additional products and promote gift cards to enhance sales.
5. Receive and process shipments and transfers, ensuring accuracy and timeliness.
6. Organize and maintain the stockroom, adapting to sales trends and new product arrivals.
7. Conduct regular cycle counts and participate in physical inventory counts.
8. Replenish sales floor stock and execute visual merchandising strategies.
9. Communicate product information effectively to customers and respond to their inquiries confidently.
10. Adhere to company loss prevention standards.

1. Availability on weekends and shipment days during weekdays.
2. Ability to maintain accuracy in a fast-paced environment.

1. Strong interpersonal and communication skills.
2. Attention to detail and organizational skills.
3. Ability to adapt to changing priorities and sales trends.

Previous experience in retail or customer service is preferred but not required.

Starting pay is $15 per hour.

Flexible part-time hours with a maximum of 21 hours per week.

Coach fosters a workplace culture that values diversity, inclusivity, and the development of its employees. The brand is committed to creating an environment where all individuals are respected and empowered to achieve their full potential. As an equal opportunity and affirmative action employer, Coach ensures that employment decisions are made without regard to legally protected characteristics.