Coach Sales Support Associate

Hershey • USA

Friday, February 7, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. It is renowned for its commitment to crafting exquisite products that embody the spirit of its creative director, Stuart Vevers, and the vibrant essence of New York City. As part of the Tapestry portfolio, Coach is aligned with a global house of brands that champions innovation, inclusivity, and optimism. Tapestry is dedicated to pushing the boundaries of possibility, fostering a culture of equity, inclusion, and diversity.

1. Greet customers warmly and engage with them authentically.
2. Identify customer needs and provide tailored assistance.
3. Accurately process transactions and maintain cash wrap organization.
4. Ensure stockroom is organized and shipments are processed efficiently.
5. Replenish sales floor and execute visual merchandising strategies.
6. Communicate product features and availability to customers.
7. Participate in inventory counts and uphold loss prevention standards.

1. Previous retail experience preferred.
2. Strong customer service orientation.
3. Ability to work flexible hours, including weekends and holidays.

1. Excellent interpersonal and communication skills.
2. Proficiency in operating point-of-sale systems.
3. Strong organizational and multitasking abilities.

Prior experience in a retail environment is advantageous, particularly in roles involving customer interaction and sales support.

Coach offers a dynamic work environment with opportunities for growth and development. Employees enjoy access to training programs and are part of a supportive team that values diversity and inclusion.

Coach fosters a workplace culture that is inclusive, innovative, and driven by a spirit of collaboration. As part of the Tapestry family, the company is committed to creating an environment where employees can thrive and contribute to the brand's legacy of excellence.