Coach Sales Support Associate

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade New York, and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace where employees are encouraged to express their unique talents and perspectives.

1. Assist the sales team in achieving store sales goals by providing exceptional customer service.
2. Maintain the visual standards of the store, ensuring merchandise is presented in a compelling manner.
3. Support inventory management through accurate stock counts and timely replenishment.
4. Facilitate the checkout process by efficiently handling transactions and resolving customer inquiries.
5. Collaborate with team members to create a positive shopping environment.

1. Previous experience in a retail environment preferred.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced setting.

1. Customer service excellence
2. Merchandising acumen
3. Effective communication
4. Team collaboration
5. Problem-solving abilities

A minimum of 1-2 years of experience in a retail or customer service role is preferred.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family.

Coach prides itself on a culture that values diversity, creativity, and innovation. Employees are encouraged to bring their authentic selves to work, fostering an environment where collaboration and growth are paramount.