Coach Sales Support Associate

Elizabeth • USA

Sunday, January 18, 2026

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is renowned for its commitment to innovation, craftsmanship, and inclusivity, offering a dynamic environment where creativity and collaboration thrive.

1. Provide exceptional customer service and support to enhance the shopping experience.
2. Assist in the execution of merchandising strategies to optimize product presentation.
3. Maintain the sales floor and ensure it is clean, organized, and visually appealing.
4. Support the sales team in achieving store sales goals.
5. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in retail or customer service is preferred.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced environment and manage multiple tasks.
4. Attention to detail and a proactive approach to problem-solving.

1. Customer service excellence
2. Merchandising acumen
3. Effective communication
4. Organizational skills
5. Problem-solving abilities

A minimum of 1-2 years of experience in a retail or customer service role is preferred.

High school diploma or equivalent is required.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for career advancement.

Coach fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, creating an environment where all team members can thrive and contribute to the company's success.