Coach Sales Support Associate

Coach, a renowned name in luxury fashion, is a part of Tapestry, Inc., a global house of brands that includes Kate Spade and Stuart Weitzman. Coach is celebrated for its craftsmanship and innovative design, offering a wide range of modern luxury accessories and lifestyle collections. As an employer, Coach is committed to fostering a diverse and inclusive environment that encourages creativity and growth.

1. Provide exceptional customer service and support to enhance the shopping experience.
2. Assist in maintaining the visual presentation of the store to align with brand standards.
3. Support the sales team in achieving sales targets through effective communication and teamwork.
4. Manage inventory and stock replenishment to ensure product availability.
5. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in a retail or customer service environment is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and manage multiple tasks.
4. Attention to detail and a proactive approach to problem-solving.

1. Customer service excellence
2. Inventory management
3. Team collaboration
4. Effective communication
5. Problem-solving

A minimum of 1-2 years of experience in retail sales or customer service is preferred.

High school diploma or equivalent is required.

Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Coach prides itself on a culture that values diversity, creativity, and collaboration. The brand encourages employees to express their unique perspectives and talents, fostering an environment where innovation thrives.