Coach Sales Support Associate

Camarillo • USA

Tuesday, February 11, 2025

Coach, a renowned brand under the Tapestry, Inc. umbrella, is a leader in the luxury fashion industry, known for its commitment to quality and innovation. Tapestry, Inc. is dedicated to fostering an inclusive and dynamic workplace, offering equal opportunities to all employees and focusing on professional growth and development.

1. Greet customers warmly and maintain eye contact, introducing oneself and engaging genuinely.
2. Capture customer information for marketing purposes, adhering to legal guidelines.
3. Operate the point-of-sale system with precision, ensuring accurate transactions.
4. Maintain an organized and clean cash wrap area, suggesting additional products and gift cards.
5. Receive and process shipments, ensuring accurate inventory management.
6. Communicate discrepancies to management and organize stockrooms efficiently.
7. Replenish sales floor based on sales analysis and visual merchandising standards.
8. Provide detailed product information to customers and respond confidently to inquiries.
9. Participate in inventory counts and uphold loss prevention standards.

1. 1-3 years of retail experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.

1. Proficiency in cash register systems and basic computer skills.
2. Strong interpersonal and customer service skills.
3. Ability to multitask and manage time effectively.
4. Physical capability to lift up to 50 pounds and maneuver sales floor and stockroom.

1-3 years of previous retail experience, ideally within a luxury retail environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach is committed to cultivating a collaborative and inclusive environment where creativity and innovation are encouraged. The brand values diversity and strives to create a workplace where employees feel valued and empowered to excel.