Coach Sales Support Associate

Calgary • Canada

Thursday, January 1, 2026

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that also includes Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers an inspiring work environment where creativity and excellence are at the forefront.

1. Assist the sales team in achieving sales targets by providing exceptional customer service.
2. Maintain the store's visual standards and ensure merchandise is well-organized and presented.
3. Support inventory management by conducting stock checks and processing shipments.
4. Facilitate smooth transactions at the point of sale, ensuring accuracy and efficiency.
5. Engage with customers to understand their needs and provide tailored product recommendations.

1. Previous experience in a retail environment, preferably in luxury fashion.
2. Strong understanding of sales principles and customer service practices.

1. Excellent communication and interpersonal skills.
2. Proficiency in using point-of-sale systems and inventory management software.
3. Ability to work collaboratively in a fast-paced retail environment.

A minimum of 1-2 years of experience in a retail sales or support role, ideally within the luxury sector.

Employees enjoy a competitive benefits package, including product discounts, health and wellness programs, and opportunities for professional development within the Tapestry, Inc. network.

Coach fosters a dynamic and inclusive workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.