Coach Sales Support Associate

Burnaby • Canada

Thursday, September 11, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that also includes Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers a dynamic work environment that fosters creativity and growth.

1. Provide exceptional customer service and support to enhance the shopping experience.
2. Assist in the execution of merchandising and operational functions.
3. Maintain the sales floor and ensure it is well-stocked and visually appealing.
4. Support the sales team in achieving store sales goals.
5. Handle customer inquiries and resolve issues promptly.

1. Previous experience in a retail environment, preferably in luxury fashion.
2. Strong interpersonal and communication skills.
3. Ability to work collaboratively in a team setting.
4. Attention to detail and organizational skills.

1. Customer service excellence
2. Merchandising acumen
3. Effective communication
4. Problem-solving abilities
5. Team collaboration

A minimum of 1-2 years of experience in retail sales or sales support, ideally within the luxury fashion sector.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. network.

Coach promotes a culture of inclusivity and innovation, encouraging employees to express their individuality while working towards common goals. The brand values diversity and fosters an environment where creativity and collaboration thrive.