Coach Sales Support Associate

Brooklyn • USA

Thursday, January 1, 2026

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace, offering opportunities for growth and development within the luxury retail sector.

1. Provide exceptional customer service and support to enhance the shopping experience.
2. Assist in maintaining the visual standards of the store, ensuring merchandise is displayed effectively.
3. Support sales associates with inventory management and replenishment tasks.
4. Facilitate the checkout process by handling transactions accurately and efficiently.
5. Collaborate with the team to achieve sales targets and store objectives.

1. Previous experience in a retail or customer service environment preferred.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced, dynamic environment.

1. Customer service excellence
2. Team collaboration
3. Attention to detail
4. Time management
5. Problem-solving

A minimum of 1-2 years of experience in retail or a related field is preferred.

High school diploma or equivalent required.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for professional development.

Coach fosters a dynamic and inclusive culture that values diversity and encourages innovation. Employees are empowered to express their individuality while contributing to a collaborative and supportive environment.