Coach Sales Support Associate

Brea • USA

Thursday, January 8, 2026

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry, Inc. is a New York-based house of modern luxury lifestyle brands. Coach is renowned for its craftsmanship and innovative design, offering a wide range of products that embody the brand's commitment to quality and style. As an employer, Coach fosters a dynamic and inclusive work environment where creativity and collaboration are encouraged.

1. Provide exceptional customer service to enhance the shopping experience.
2. Assist in the execution of merchandising strategies to maximize sales.
3. Support the sales team in achieving sales targets and operational goals.
4. Maintain the store's visual standards and ensure merchandise is presented according to company guidelines.
5. Process transactions accurately and efficiently.
6. Assist in inventory management and loss prevention efforts.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
4. Attention to detail and strong organizational skills.

1. Customer service excellence
2. Merchandising acumen
3. Sales support
4. Inventory management
5. Effective communication

A minimum of 1-2 years of experience in a retail or customer service role is preferred.

Employees enjoy a comprehensive benefits package, including employee discounts, health insurance, and opportunities for career advancement within the Tapestry, Inc. family.

Coach prides itself on its inclusive and collaborative culture, where diversity is celebrated and innovation is encouraged. The brand is committed to fostering a supportive environment where employees can thrive and contribute to the company's success.