Coach

Sales Support Associate

Coach, a brand under Tapestry, Inc., is a leading design house of modern luxury accessories and lifestyle collections, known for its craftsmanship and innovative design. The company is committed to hiring and developing the best talent and is an equal opportunity employer.

1. Greet customers with a smile and eye contact, offering assistance and capturing email/name where permitted.
2. Maintain accuracy and organization at the cash wrap and operate POS systems.
3. Receive and process shipments and transfers, ensuring accuracy and compliance with company standards.
4. Organize and clean stockroom and sales floor, reacting to sell-through and merchandising needs.
5. Conduct regular cycle counts and participate in physical inventory counts.
6. Communicate product information confidently to customers and support sales floor activities.

1. 1-3 years of previous retail experience, preferably in a luxury retail service environment.
2. High school diploma or equivalent; college degree preferred.

1. Knowledge of cash register systems and basic computer skills.
2. Ability to communicate effectively with customers and team.
3. Ability to maneuver sales floor and stockroom, including climbing, bending, and kneeling.
4. Ability to lift and carry up to 50 pounds.

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Tapestry, Inc. offers equal opportunity and affirmative action employment, focusing on hiring and developing the best people.

The company promotes a diverse and inclusive workplace culture, with a focus on customer satisfaction and brand representation. Located in Boston, MA, the role requires flexibility in scheduling, including nights, weekends, and holidays.