Coach Sales Support Associate

Auburn Hills • USA

Monday, May 5, 2025

Coach, a leading American luxury fashion brand, is renowned for its exquisite craftsmanship and innovative designs in leather goods, apparel, and accessories. As part of the Tapestry, Inc. family, Coach benefits from the resources and global reach of a major fashion conglomerate, while maintaining its unique identity and commitment to quality. The brand offers a dynamic and inclusive workplace where creativity and collaboration are highly valued.

1. Provide exceptional customer service by assisting clients with product inquiries and purchases.
2. Support the sales team in achieving store sales targets and operational goals.
3. Maintain store presentation standards through effective merchandising and inventory management.
4. Assist in the execution of promotional events and sales strategies.
5. Ensure accurate and efficient processing of sales transactions and returns.

1. Previous experience in retail sales or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced, team-oriented environment.

1. Proficiency in sales techniques and customer engagement.
2. Competency in inventory management and merchandising.
3. Excellent organizational and multitasking abilities.

A minimum of 1-2 years of experience in retail sales or a related field is preferred.

High school diploma or equivalent.

Competitive benefits package including employee discounts, health insurance, and opportunities for career advancement.

Coach fosters a culture of innovation and inclusivity, encouraging employees to contribute their unique perspectives and talents. The brand is committed to sustainability and social responsibility, creating a positive impact in the communities it serves.