Coach Sales Support Associate

Auburn • USA

Tuesday, April 8, 2025

Coach, a leading American luxury fashion brand renowned for its high-quality leather goods, accessories, and ready-to-wear, is part of the Tapestry, Inc. family. Tapestry, Inc. is a global house of brands that also includes Kate Spade and Stuart Weitzman, offering a dynamic and inclusive workplace environment that fosters creativity and innovation.

1. Assist the sales team in achieving store sales goals and operational objectives.
2. Provide exceptional customer service by engaging with clients and offering product knowledge.
3. Support merchandising efforts by maintaining visual standards and replenishing stock as needed.
4. Process transactions efficiently and accurately at the point of sale.
5. Collaborate with team members to ensure a seamless customer experience.

1. Previous experience in retail or customer service preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
4. Attention to detail and strong organizational skills.

1. Customer service excellence
2. Sales support
3. Merchandising
4. Point of sale operations
5. Team collaboration

A minimum of 1-2 years in a retail or customer service role is preferred.

High school diploma or equivalent required.

Competitive benefits package including employee discounts, health insurance, and opportunities for career advancement within Tapestry, Inc.

Coach fosters a culture of inclusivity and creativity, encouraging employees to express their individuality while working collaboratively. The company values diversity and aims to create a supportive environment where every team member can thrive.