Coach Sales Support Associate

Asheville • USA

Thursday, May 8, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive environment that celebrates individuality and diversity, while offering opportunities for professional growth and development.

1. Assist with the execution of daily sales activities and support the sales team in achieving sales targets.
2. Ensure the store's visual merchandising standards are maintained to reflect the brand's luxury image.
3. Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
4. Manage inventory processes, including stock replenishment and organization.
5. Collaborate with team members to create a seamless shopping experience for customers.

1. Previous experience in retail sales or a similar customer-facing role.
2. Strong understanding of luxury retail and customer service excellence.
3. Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

1. Excellent communication and interpersonal skills.
2. Proficiency in inventory management and merchandising.
3. Strong organizational skills and attention to detail.

A minimum of 2 years of experience in retail sales or a related field is required.

High school diploma or equivalent is preferred.

Employees enjoy competitive benefits, including staff discounts, health insurance, and opportunities for career advancement within the Tapestry, Inc. family.

Coach prides itself on a collaborative and dynamic workplace culture that encourages creativity and innovation. The brand values diversity and inclusivity, fostering an environment where employees can thrive and contribute to the brand's continued success.