Coach Sales Consultant

Xian • China

Tuesday, August 5, 2025

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, which includes other iconic brands such as Kate Spade and Stuart Weitzman. Tapestry, Inc. is known for its commitment to craftsmanship and innovation, offering a dynamic and inclusive work environment that fosters creativity and growth.

1. Engage with clients to provide exceptional customer service and personalized shopping experiences.
2. Achieve individual sales goals and contribute to the overall store success.
3. Maintain product knowledge to effectively communicate features and benefits to customers.
4. Assist in visual merchandising and maintaining store presentation standards.
5. Handle customer inquiries and resolve issues in a professional manner.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and manage multiple tasks.
4. Proficiency in Mandarin and English is advantageous.

1. Customer service excellence
2. Sales and goal orientation
3. Effective communication
4. Product knowledge
5. Problem-solving abilities

At least 1 year of experience in retail or a customer-facing role is preferred.

High school diploma or equivalent is required.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach fosters an inclusive and collaborative workplace culture, emphasizing diversity and creativity. Employees are encouraged to bring their unique perspectives and talents to the team, contributing to the brand's legacy of innovation and excellence.