Coach Sales Consultant

Tianjin • China

Monday, July 28, 2025

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands such as Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative designs, Coach is a leader in the global accessories market, offering a wide range of products including handbags, footwear, and ready-to-wear fashion.

1. Provide exceptional customer service to clients, ensuring a personalized shopping experience.
2. Achieve individual sales goals and contribute to the store's overall performance.
3. Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
4. Assist in visual merchandising and maintaining store presentation standards.
5. Handle customer inquiries and resolve any issues to enhance customer satisfaction.

1. Previous retail experience in a luxury or high-end environment preferred.
2. Proficiency in Mandarin; English language skills are an advantage.
3. Strong interpersonal and communication skills.

1. Customer service excellence
2. Sales and upselling techniques
3. Product knowledge
4. Visual merchandising
5. Problem-solving abilities

A minimum of 1-2 years of experience in a retail sales environment, preferably within the luxury sector.

High school diploma or equivalent required. Further education in fashion or retail management is advantageous.

Competitive salary package, performance-based incentives, employee discounts, and opportunities for career advancement within the Tapestry group.

Coach fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and personal growth. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.