Coach Sales Consultant

Shanghai • China

Tuesday, September 16, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that embraces the exploration of individuality. Known for its exceptional craftsmanship and innovative designs, Coach offers a dynamic and inclusive workplace where creativity and collaboration are highly valued.

1. Engage with customers to provide an exceptional shopping experience.
2. Achieve and exceed sales targets and KPIs.
3. Maintain a high level of product knowledge to assist customers effectively.
4. Ensure the store's visual standards are upheld.
5. Handle customer inquiries and resolve any issues with professionalism.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment.
4. Proficiency in Mandarin and English is advantageous.

1. Customer service excellence
2. Sales and target-driven
3. Product knowledge
4. Communication skills
5. Problem-solving abilities

Prior experience in a retail or customer service environment is preferred, with a focus on luxury goods being advantageous.

Employees enjoy a comprehensive benefits package, including staff discounts, health insurance, and opportunities for professional development.

Coach fosters a culture of inclusivity and innovation, encouraging employees to express their individuality while working collaboratively. The company values diversity and creativity, offering a supportive environment where employees can thrive.