Coach Sales Consultant

Shanghai • China

Saturday, April 26, 2025

Coach, a leading American luxury fashion brand renowned for its craftsmanship and innovative design, is part of the Tapestry, Inc. group. Tapestry, Inc. is a global house of brands that also includes Kate Spade and Stuart Weitzman, offering a dynamic and inclusive work environment with opportunities for career growth across its portfolio.

1. Engage with customers to provide exceptional service and enhance their shopping experience.
2. Maintain a deep understanding of the brand's products to effectively communicate features and benefits to customers.
3. Achieve individual sales targets and contribute to store sales goals.
4. Assist in visual merchandising to ensure the store is well-presented and aligned with brand standards.
5. Handle customer inquiries and resolve any issues to ensure customer satisfaction.

1. Proven experience in retail sales, preferably in luxury or fashion sectors.
2. Strong customer service orientation with excellent communication skills.
3. Ability to work in a fast-paced environment and manage multiple tasks efficiently.

1. Sales proficiency
2. Customer service excellence
3. Product knowledge
4. Communication skills
5. Team collaboration

A minimum of 1-2 years of experience in retail sales, preferably within the luxury fashion industry.

High school diploma or equivalent required.

Employees are offered a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the Tapestry group.

Coach fosters a collaborative and inclusive culture that values diversity and encourages employees to bring their authentic selves to work. As part of Tapestry, Inc., employees are part of a global community that supports creativity and innovation.