Coach Sales Consultant

Nantong • China

Wednesday, August 27, 2025

Coach, a leading American design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry, Inc. is a New York-based house of modern luxury lifestyle brands. Coach is renowned for its craftsmanship and innovative design, offering a wide range of products that embody a unique combination of heritage and innovation.

1. Provide exceptional customer service to all clients.
2. Achieve and exceed sales targets and performance metrics.
3. Maintain a high level of product knowledge to assist customers effectively.
4. Ensure the store is visually appealing and merchandise is displayed according to brand standards.
5. Handle customer inquiries and resolve complaints in a professional manner.

1. Proven experience in a retail sales environment.
2. Ability to work flexible hours, including weekends and holidays.
3. Strong communication and interpersonal skills.

1. Customer service excellence
2. Sales and goal-oriented
3. Product knowledge
4. Visual merchandising
5. Problem-solving

Previous experience in retail sales, preferably in the luxury fashion sector, is required.

High school diploma or equivalent is preferred.

Employees enjoy a comprehensive benefits package, including employee discounts, health benefits, and opportunities for career advancement within the Tapestry, Inc. group.

Coach fosters an inclusive and dynamic work environment where creativity and innovation are encouraged. As part of Tapestry, Inc., employees are part of a global team that values diversity and collaboration.