Coach Sales Consultant

Kunshan • China

Wednesday, August 27, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a renowned global house of brands that includes Coach, Kate Spade, and Stuart Weitzman. The company is known for its commitment to innovation and authenticity, offering a dynamic and inclusive work environment that fosters creativity and collaboration.

1. Engage with customers to provide an exceptional shopping experience.
2. Achieve and exceed sales targets and performance metrics.
3. Maintain a high level of product knowledge to assist customers effectively.
4. Ensure the store is visually appealing and stocked with the latest merchandise.
5. Handle customer inquiries and resolve any issues to ensure satisfaction.

1. Previous experience in retail sales or customer service.
2. Proficiency in Mandarin and basic English communication skills.
3. Strong interpersonal and communication abilities.

1. Customer service excellence
2. Sales and negotiation
3. Product knowledge
4. Team collaboration
5. Problem-solving

A minimum of 1-2 years of experience in a retail or customer service environment is preferred.

Employees enjoy a comprehensive benefits package, including staff discounts, opportunities for career advancement, and a supportive work environment.

Coach fosters a culture of inclusion and diversity, encouraging employees to express their individuality while working collaboratively towards shared goals. The company values innovation, creativity, and a commitment to excellence.