Coach Sales Consultant

Harbin • China

Friday, August 1, 2025

Coach, a leading American design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that embraces the exploration of individuality. Coach is renowned for its craftsmanship and innovative design, offering a wide range of products that embody the brand's heritage and commitment to quality.

1. Engage with customers to deliver exceptional service and build long-lasting relationships.
2. Achieve individual sales goals and contribute to team objectives.
3. Maintain a deep understanding of Coach products and the brand's heritage.
4. Ensure the store's visual standards are upheld to reflect the brand's image.
5. Handle customer inquiries and resolve any issues to enhance customer satisfaction.

1. Proven experience in retail sales, preferably in luxury or fashion sectors.
2. Strong understanding of customer service principles and practices.
3. Ability to work flexible hours, including evenings and weekends.

1. Excellent communication and interpersonal skills.
2. Proficiency in Mandarin; English skills are an advantage.
3. Strong organizational skills with attention to detail.

A minimum of 1-2 years of experience in a retail sales environment, ideally within the luxury or fashion industry.

High school diploma or equivalent required.

Employees enjoy a comprehensive benefits package, including staff discounts, health insurance, and opportunities for career advancement within the Tapestry group.

Coach fosters an inclusive and collaborative environment where creativity and individuality are celebrated. As part of Tapestry, Inc., Coach is committed to diversity and professional growth, providing employees with the resources to thrive in a dynamic retail landscape.