Coach Sales Consultant

Hangzhou • China

Wednesday, March 26, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive environment where employees can thrive and contribute to the brand's legacy of craftsmanship and innovation.

1. Engage with customers to provide an exceptional shopping experience.
2. Achieve individual sales goals and contribute to the store's overall success.
3. Maintain a high level of product knowledge to assist customers effectively.
4. Ensure the store is visually appealing and merchandise is displayed according to brand standards.
5. Handle customer inquiries and resolve any issues with professionalism.

1. Previous experience in retail sales or a similar customer service role.
2. Proficiency in Mandarin and basic English communication skills.
3. Ability to work flexible hours, including weekends and holidays.

1. Strong interpersonal and communication skills.
2. Customer-focused with a passion for luxury fashion.
3. Ability to work collaboratively in a team environment.

A minimum of 1-2 years of experience in retail sales or a related customer service position is required.

Competitive salary with performance-based incentives, employee discounts on luxury products, and opportunities for career advancement within the Tapestry group.

Coach prides itself on a culture that values diversity and inclusivity, encouraging employees to bring their authentic selves to work. The brand fosters a collaborative environment where creativity and innovation are celebrated, and professional growth is supported.