Coach Sales Consultant

Beijing • China

Thursday, October 9, 2025

Coach, a distinguished name in the luxury fashion industry, is part of the Tapestry, Inc. family. Tapestry is a leading New York-based house of modern luxury lifestyle brands. Coach is renowned for its craftsmanship and innovative design, offering a wide range of products that include handbags, footwear, apparel, and accessories. As an employer, Coach is committed to fostering a diverse and inclusive workplace, providing employees with opportunities for growth and development.

1. Engage with customers to provide exceptional service and build lasting relationships.
2. Achieve individual sales targets and contribute to store sales goals.
3. Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
4. Assist in visual merchandising and store presentation to uphold brand standards.
5. Handle customer inquiries and resolve any issues with professionalism and poise.

1. Previous experience in retail or customer service is preferred.
2. Proficiency in Mandarin and basic English communication skills.
3. Strong interpersonal and communication skills.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Interpersonal communication
5. Problem-solving

A minimum of 1-2 years of experience in a retail or customer service environment is preferred.

Employees enjoy a comprehensive benefits package that includes health insurance, employee discounts, and opportunities for professional development and career advancement within the company.

Coach promotes a culture of innovation and creativity, encouraging employees to express their individuality while working collaboratively. The company values diversity and inclusion, ensuring a welcoming environment for all team members.