Coach Sales Consultant

Beijing • China

Friday, April 25, 2025

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious labels such as Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace, offering opportunities for growth and development within the luxury retail sector.

1. Provide exceptional customer service to enhance client satisfaction and loyalty.
2. Achieve and exceed sales targets and KPIs through effective sales techniques.
3. Maintain a high level of product knowledge to assist customers in making informed purchasing decisions.
4. Ensure the store is visually appealing and merchandise is displayed according to company standards.
5. Handle customer inquiries and resolve any issues to ensure a positive shopping experience.

1. Previous experience in retail sales, preferably in the luxury sector.
2. Strong understanding of customer service principles.
3. Proficiency in Mandarin; English proficiency is a plus.

1. Excellent communication and interpersonal skills.
2. Ability to work in a fast-paced environment.
3. Strong organizational skills and attention to detail.

A minimum of 1-2 years of experience in retail sales, with a preference for those with a background in luxury brands.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package, including employee discounts, health insurance, and opportunities for professional development.

Coach promotes a culture of collaboration, innovation, and inclusivity, encouraging employees to express their individuality while working towards common goals. The company values creativity and strives to create an environment where employees can thrive and contribute to the brand's legacy.