Coach Sales Associate
Coach, a prestigious global fashion house established in New York in 1941, is renowned for its commitment to crafting enduring and exquisite products. As part of the Tapestry portfolio, Coach benefits from being within a global house of brands that embraces innovation, inclusivity, and unwavering optimism. Tapestry is dedicated to equity, inclusion, and diversity, making it a distinguished employer in the luxury fashion industry.
- Understand organizational objectives and align decisions with company priorities
- Take ownership of personal and store metrics, creating sales and clienteling strategies
- Develop short- and long-term strategies to achieve performance goals
- Represent Coach as a brand ambassador, demonstrating selling and service expectations
- Drive business through sales strategies, clienteling, and maintaining customer relationships
- Communicate fashion awareness and product knowledge effectively
- Cross-sell and encourage beneficial product add-ons
- Tailor approach to individual customer needs and manage multiple customers simultaneously
- Maintain a clean and organized selling floor and adhere to retail policies
- Support store inventory processes and cash-wrap operations
- Proven ability to meet and exceed sales goals
- Strong understanding of retail operations and customer service
- Ability to work in a fast-paced environment and manage multiple tasks
- Excellent interpersonal and communication skills
- Strong organizational and problem-solving abilities
- Proficiency in using retail technology and tools
Previous experience in retail sales or customer service is preferred.
Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.
Coach fosters a culture of teamwork, trust, and collaboration, promoting an environment where creativity and innovation thrive. The company is committed to diversity and inclusivity, ensuring a workplace where all employees feel valued and empowered.