Coach Sales Associate

West Palm Beach USA

Wednesday, January 15, 2025

Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its craftsmanship and innovative design. The company is committed to providing exceptional customer experiences and maintaining high standards in its retail operations.

1. Understand organizational objectives and align decisions with company priorities.
2. Deliver results while being aware of personal and store metrics.
3. Create personal sales and clienteling strategies in partnership with management.
4. Represent Coach as a brand ambassador and demonstrate selling and service expectations.
5. Drive business through sales strategies, clienteling, and maintaining customer relationships.
6. Provide in-depth product knowledge and communicate pricing and promotional strategies.
7. Cross-sell and encourage product add-ons based on customer needs.
8. Build lasting relationships with customers and leverage tools for clienteling efforts.
9. Promote a team selling environment and foster teamwork and collaboration.
10. Complete daily operational tasks and maintain store standards.
11. Replenish inventory and support store inventory processes.
12. Process customer transactions efficiently and support cash-wrap operations.

1. Strong communication and interpersonal skills
2. Ability to work in a team environment
3. Adaptability and flexibility to changing business needs
4. Customer service orientation
5. Knowledge of fashion and competitive awareness
6. Organizational skills

Experience in retail sales and customer service is preferred.

The company fosters an environment of teamwork, trust, and collaboration. The workplace is dynamic, with a focus on delivering exceptional customer service and maintaining high standards.