Coach Sales Associate

West Palm Beach • USA

Wednesday, January 15, 2025

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. conglomerate, which includes other prestigious names such as Kate Spade and Stuart Weitzman. As a leader in the global fashion industry, Coach is celebrated for its commitment to craftsmanship and innovation, offering a dynamic and inclusive workplace that values creativity and excellence.

1. Develop and implement personal sales and clienteling strategies in collaboration with the management team to meet organizational objectives.
2. Act as a brand ambassador by embodying Coach's Selling and Service expectations and maintaining style consistency with Coach’s Guide to Style.
3. Stay informed about local market changes and support the execution of local sales strategies.
4. Drive business growth through sales strategies, clienteling, sourcing new customers, and maintaining productive customer relationships.
5. Provide in-depth product knowledge and communicate current pricing and promotional strategies to customers.
6. Utilize cross-selling skills to enhance sales and encourage beneficial product add-ons.
7. Tailor customer interactions based on individual shopping needs and preferences.
8. Foster a team-selling environment and promote teamwork, trust, and collaboration.
9. Complete daily operational tasks, including maintaining store standards, cash wrap, and visual merchandising.
10. Adhere to retail policies and procedures, including POS, Operations, and Asset Protection.
11. Support inventory processes and ensure efficient customer transaction processing.

1. Proven ability to meet and exceed sales goals.
2. Strong understanding of retail operations and customer service.
3. Ability to work collaboratively in a team environment.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in using retail technology and tools for clienteling and sales support.

Previous experience in retail sales, preferably in a luxury or fashion environment, is required.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach fosters a culture of innovation and inclusivity, encouraging employees to bring their authentic selves to work. The brand values teamwork, creativity, and a commitment to excellence, providing a supportive environment for professional growth.