Coach Sales Associate

Waipahu • USA

Tuesday, February 4, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovative design. As part of the Tapestry, Inc. family, Coach offers a dynamic and inclusive work environment that fosters creativity and growth. Employees are encouraged to embody the brand's values of authenticity and collaboration, contributing to a legacy of excellence and style.

1. Uphold Coach’s Service and Selling Models to ensure a positive customer experience.
2. Develop and implement personal sales and clienteling strategies in collaboration with management.
3. Maintain awareness of personal and store metrics, creating strategies to achieve performance goals.
4. Act as a brand ambassador, demonstrating Coach’s Selling and Service expectations consistently.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Engage customers with in-depth product knowledge and fashion awareness.
7. Build and maintain lasting customer relationships through personalized service.
8. Support daily operational tasks, including maintaining store standards and visual merchandising.
9. Adhere to retail policies and procedures, including POS and Asset Protection protocols.
10. Efficiently process customer transactions and support inventory management.

1. 1-3 years of sales experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.
3. Knowledge of fashion trends and competitive landscape.

1. Strong customer focus and interpersonal savvy.
2. Ability to drive results and meet performance goals.
3. Creativity in problem-solving and relationship building.
4. Adaptability to changing business needs and environments.
5. Proficiency in using technology for sales and clienteling.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for career advancement within the company.

Coach fosters a culture of inclusivity and innovation, where employees are encouraged to express their individuality while working collaboratively towards shared goals. The brand values authenticity and creativity, providing a supportive environment where team members can thrive and contribute to the brand's legacy of excellence.